FAQ
Service and Pricing
Do you charge an estimate fee?
Estimates are free. Often we can quote a ballpark price over the phone. For extensive projects we require a site visit.
Restoration
My Natural Stone countertops are no longer shiny. How do I get the shine back?
Most of the time when a customer asks us why their countertop is not shiny anymore, it turns out that some sort of film is sitting on the surface. This happens when one does not use the proper cleanser, or when they clean their granite surface with water and dish soap. (This will eventually lead to soap film build up.) Give us a call. We can provide solutions for you.
How much dust will be created during the restoration of my floor?
There is no dust created during the restoration process, because we use diamond abrasives and water.
Recently a cleaning firm spilled a cleaner that is obviously acid on my marble vanities. They were sealed, but the damage is still very evident in the form of hundreds of small circles. What would you recommend as the way to repair them, the materials to use, etc? Would it be better to replace the vanities?
Sealing DOES NOT prevent etching. Sealing your stone inhibits staining. You do not need to replace your vanity tops.
